Shipping Policy
At Oh Ex, we strive to provide you with a seamless and efficient shipping experience. Please read our shipping policy below for detailed information:
Delivery Timings:
Standard Delivery: Our products are usually delivered within 5-7 working days from the date of order placement. Please note that delivery times may vary based on your location and other external factors.
Shipping Partners: To ensure reliable and timely delivery, we have partnered with the following reputable shipping companies:
1) Delhivery
2) Amazon Shipping
3) DTDC
4) Shiprocket
5) Xpressbees
Order Tracking: Once your order has been shipped, you will receive a confirmation email and text message with tracking details from the respective shipping partner. You can use these details to monitor the status and estimated delivery time of your order.
Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout. The charges may vary based on the shipping destination and the weight of the package.
Delivery Address: Please ensure that the delivery address provided at the time of order placement is accurate and complete. Oh Ex is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
International Shipping: Currently, we do not offer international shipping. Our services are limited to addresses within India. For international orders please contact us through instagram: @ohexchangeindia
Delivery Delays: While we strive to deliver your order within the specified time frame, unforeseen circumstances such as weather conditions, transportation delays, or other external factors may affect delivery times. We appreciate your understanding and patience in such situations.Contact Us: If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team. We are here to assist you.
Thank you for choosing Oh Ex. We look forward to serving you!